This work considers the strategic aspects of the key management issues of the future - Total Quality Management (TQM). TQM is a philosophy of management that strives to make the best use of all available resources and opportunities by constant improvement.
This work considers the strategic aspects of the key management issues of the future - Total Quality Management (TQM). TQM is a philosophy of manageme...
US and European quality awards both contain business effectiveness measures that assess the success of organizations against financial and non-financial attributes. This text addresses the rapidly growing need for assistance to organizations in their self-application of the measures.
US and European quality awards both contain business effectiveness measures that assess the success of organizations against financial and non-financi...