The 'o-FISH -al' follow-up to the phenomenal bestselling Fish and Fish Tales, Fish Sticks is a stand-alone business parable that shows you how to come up with a vision for your business and how to keep it alive, vital, and renewed through tough times, such as turnover in management and staff or a troubled economy. Using the example of a hugely successful, fictional sushi restaurant as a model for a vision of continual renewal, Fish Sticks employs the same kind of easy-to-read story that was used in Fish to illustrate its three major principals of continued success: Commit, Be It, and...

Fish told the story of a fictional company which transformed itself by applying lessons learned from Seattles famous Pike Place Fish market. Now, with Fish Tales, readers can learn how real-life businesses and individuals energized their workplaces--and their lives--by implementing the lessons from Fish Best of all, the book stands on its own for newcomers to the Fish philosophy. Fish Tales focuses on diverse companies, such as a bustling Sprint regional customer service center, a quiet neuro-surgical unit at a major hospital, and a brilliant car dealership. It features dozens of short...

We all sell something for a living--whether it's a brand, a vision, an education, a direction, or a service. We might even be selling a set of numbers to a board meeting, learning to a student, or cereal to an infant. This eye-opening parable is about harnessing natural energy--yours and that of those around you--in order to take your sales, and your satisfaction to the next level of success.

In Top Performer, you'll meet Jim, a disciplined but uninspired sales manager. In London on vacation--his first in years--he meets a gentleman named Top Hat. In an engrossing...

A Fast Company Reader's Choice Winner This book . . . is a timely and instructive guidebook for leaders in organizations who need to establish and maintain credibility.
--James S. Beard, president of Caterpillar Financial Services Corp. and vice president of Caterpillar Inc. Read this book and learn how to build credibility through transparency--it is essential for sustainable business success.
--Carl K. Kooyoomjian, executive vice president, technical affairs and worldwide operations, Revlon Inc. Wonder why your people are halfhearted in their commitment to your ideas? Want to know...