According to a review by Bengt Klefsjo published in Quality Progress, "This book provides a conceptual understanding of SPC and focuses on how it works and why managers should consider using it in their operations...It is not easy to explain statistical process control without being lost in symbols and formulas and still give a fairly correct and helpful description. I think the author has succeeded in creating a good balance. This is a nice and easy-to-understand book on SPC basics."
Statistical process control (SPC) as we know it was developed by Walter Shewhart in the 1920s...
According to a review by Bengt Klefsjo published in Quality Progress, "This book provides a conceptual understanding of SPC and focuses on how i...