The aim of the series is to present new and important developments in pure and applied mathematics. Well established in the community over two decades, it offers a large library of mathematics including several important classics.

The volumes supply thorough and detailed expositions of the methods and ideas essential to the topics in question. In addition, they convey their relationships to other parts of mathematics. The series is addressed to advanced readers wishing to thoroughly study the topic.

Editorial Board

Lev Birbrair,...

This study investigates whether efficient Change and Release Management processes can be implemented in a high availability (i.e. Air Traffic Control) environment and to gain insight how the processes can be mapped onto the tool HP OpenView Service Desk (c). It shows that these processes can indeed be implemented, giving opportunities for increasing efficiency and effectiveness. A significant result is the recognition that Change Management should only be concerned with changes not requiring a design phase - else the request is to be forwarded to the project management process. A further...