Bringing together library and information science faculty and practicing library managers, this work combines some of the most exciting concepts and methodologies of library evaluation with the practical experiences of those working in the field. A variety of approaches (e.g., focus groups, TQM) are thoroughly described, then illustrated with actual case studies. These cases can serve as inspiration and models to library managers and other individuals responsible for evaluation, as well as to those who aspire to library management positions.

Knowledge management (KM) is frequently presented as a recent development born entirely of the business world. However, the intellectual origins of knowledge management are both deeper and broader than have been posited in the literature to date. Influences of philosophy, economics, education, psychology, information and communication theory, and library and information studies have been almost completely overlooked. This book links current and historical works to the development of knowledge management across domains and disciplines to give students and scholars a deeper appreciation of...

Numerous books cover research and evaluation in general, but not within the context of library and information science. Many others cover the field of library and information science overall but with little focus on research. "Knowledge into Action: Research and Evaluation in Library and Information Science" offers in a single volume, an expert introduction to these two distinct, yet deeply interrelated, phases of information-gathering as they are practiced in the information sciences.

"Knowledge into Action" takes readers through the core principles, working processes, and practical...