After the dramatic failures of the dot coms in 2000 and 2001, many observers were quick to report on the death of electronic commerce. Investor confidence sagged, stock prices of technology firms in nearly all of the related sectors suffered. In reality, the picture is not nearly as dismal as the press would have us believe. E-commerce is not dead, but it has moved beyond its overhyped beginning stage. This book is an effort to sort through the hype, providing a realistic assessment of the state of electronic commerce today, and the important areas of opportunity and challenge for...
After the dramatic failures of the dot coms in 2000 and 2001, many observers were quick to report on the death of electronic commerce. Investor con...
After the dramatic failures of the dot coms in 2000 and 2001, many observers were quick to report on the death of electronic commerce. Investor confidence sagged, stock prices of technology firms in nearly all of the related sectors suffered. In reality, the picture is not nearly as dismal as the press would have us believe. E-commerce is not dead, but it has moved beyond its overhyped beginning stage. This book is an effort to sort through the hype, providing a realistic assessment of the state of electronic commerce today, and the important areas of opportunity and challenge for...
After the dramatic failures of the dot coms in 2000 and 2001, many observers were quick to report on the death of electronic commerce. Investor con...
Modern economies depend on innovation in services for their future growth. Service innovation increasingly depends on information technology and digitization of information processes. Designing new services is a complex matter, since collaboration with other companies and organizations is necessary. Service innovation is directly related to business models that support these services, i.e. services can only be successful in the long run with a viable business model that creates value for its customers and providers. This book presents a theoretically grounded yet practical approach to...
Modern economies depend on innovation in services for their future growth. Service innovation increasingly depends on information technology and di...
This book presents case studies of the development of videotex in the UK, France, Germany, Italy, the Netherlands, Austria, Switzerland, Belgium, Denmark, Spain, Sweden, Ireland and the United States. These studies offer an excellent overview of the many factors which might influence the outcome of complex innovation and implementation processes. Videotex is an interlocked innovation comprising not only innovations in the infrastructure (networks, hard- and software) but also an innovation in the supply of services and the user demand. If only one of these elements is absent the entire chain...
This book presents case studies of the development of videotex in the UK, France, Germany, Italy, the Netherlands, Austria, Switzerland, Belgium, Denm...