Retail financial services is a sector in which technological change--and particularly information technology (IT)--has become critically important. This collection looks at how firms develop a strategic approach to IT in this sector. The contributors present seven case studies from Scottish industry while focusing on key strategic projects within these case companies.
Retail financial services is a sector in which technological change--and particularly information technology (IT)--has become critically important. Th...
The critical analysis presented here evaluates what management consultants offer as well as analysing the emergence of their industry as a contemporary social phenomenon.
Presents the latest research from the most influential researchers in the field.
Takes an inter-disciplinary approach, chapters analyse critical theory, organizational behaviour, sociology, psychology, actor-network theory and narrative analysis.
Provides the first critical evaluation of the different actors and activities that comprise the management advice...
The critical analysis presented here evaluates what management consultants offer as well as analysing the emergence of their industry as a contemporar...
Management consultants are typically seen as key mediators in the flow of management ideas. And yet little is known about exactly what happens when they work together with clients, behind closed doors in consulting projects. Do they really innovate or simply legitimate existing knowledge? This book presents research from a three year long 'fly-on-the-wall study' of consulting projects and challenges our taken for granted view of consultancy. It draws on and integrates theories of knowledge and social boundaries to reveal a picture of complex and shifting insider-outsider relationships....
Management consultants are typically seen as key mediators in the flow of management ideas. And yet little is known about exactly what happens when th...
