This unique book develops the application of experimental statistical designs and analysis to discrete-event simulation modeling. It takes a practical perspective and orients the reader with examples of the role of simulation in modeling a system. The stages and steps for applying simulation are discussed by focusing on the important role of statistics. Examples are given about how to design an experiment using techniques such as classical designs, group screening, polynomial decomposition, and Taguchi designs. Using the statistical techniques discussed, a sound simulation model can be...

Strategic Total Quality Management is a new way of looking at quality. It views quality from corporate performance and product quality. Corporate performance is measured by the response of the firm to the emerging changes in its business environment. Increasingly, issues concerning the environment, business ethics and integrity are important and do affect the competitiveness and survivability of the firm. Quality must, therefore, take a more systemic or holistic definition. Also, with the increasing focus on product quality and many companies targeting six sigma or zero defect, product...