-To ensure its continued validity, higher education needs to change, something it cannot do without the participation of department chairs. In this book, Ann Lucas has assembled some of the most thoughtful people in higher education to provide the 'line leaders' of higher education with the essential knowledge they need to bring those changes about.-
--Margaret A. Miller, president, American Association for Higher Education
-Department chairs are typically amateurs, entering upon their position for a limited time with no formal training to prepare them for the many...
-To ensure its continued validity, higher education needs to change, something it cannot do without the participation of department chairs. In this bo...
Dealing with conflict is an evitable part of any academic administrator's job. Often, however, new administrators lack the skills they need to successfully resolve campus conflicts. This important resource includes an array of strategies for identifying and managing conflict between individuals, within a department, and between departments. The Jossey-Bass Academic Administrator's Guide to Conflict Resolution shows how to turn conflicts into problems to be solved. Authors Sandra I. Cheldelin and Ann F. Lucas offer concrete approaches academic administrators can use to analyze conflicts...
Dealing with conflict is an evitable part of any academic administrator's job. Often, however, new administrators lack the skills they need to success...
