This is a classic study of how managers interpret and engage problems as they are experienced and felt at various points and levels in factories and businesses. Melville Dalton, drawing on ethnographic data, examines both positive and negative interactions among managers, between managers and between workers, and managers and firms. He discusses the consequences for each group that result from their interactions. Where relevance and data allow, Dalton relates his findings to the surrounding community. Dalton argues that the recurring problem areas in management grow out of six main areas:...