This was the ?rst conference of a new series devoted to the e?ective handling of soft issues in the design, development, and operation of computing systems. The conference brought together contributors from a range of relevant disciplines, including arti?cial intelligence, information systems, software engineering, and systems engineering. The keynote speakers, Piero Bonissone, Ray Paul, Sir Tony Hoare, Michael Jackson, and Derek McAuley have interests and experience that collectively span all of these ?elds. Soft issues involve information or knowledge that is uncertain, incomplete, or...