Increasingly India, with its expertise in communication technology, is becoming the "global back office" to international supply chains. Many international companies (and examples are legion, but a few examples are IBM, Sony, Exxon/Mobil, etc.) have employed Indian resources to help them with their data, their computerized decision support and their knowledge management. With large corporations opening the path to India, it has allowed a substantial communications and decision-support infrastructure to develop in a number of Indian cities. Therefore, opportunities have emerged for both...