Bringing together current research, theories and methods from leading scholars in the field, this volume is a state-of-the-art study of intercultural communication competence and effectiveness. In the first part, contributors analyze the conceptual decisions made in intercultural communication competence research by examining decisions regarding conceptualization, operationalization, research design and sampling. The second part presents four different theoretical orientations while illustrating how each person's theoretical bias directs the focus of research. Lastly, both quantitative and...

Combining current theories and research with practical illustrations, this book examines communication within organizations between people of different cultural backgrounds. Highlighting ways in which misunderstandings arise, contributors show how to foster better relations.

Part One provides theoretical and research foundations for the investigation of intercultural organizational communication. Part Two probes the cultural bases for communication in multinational organizations by contrasting Latin American, Asian, Western European and North American styles of communicating. The final...

Bringing together current theories on intercultural communication, this volume introduces some new theoretical developments. These diverse approaches offer guidance for investigating the complex phenomenon of intercultural communication.

Part One provides an overview of the role of theory in intercultural communication research, Part Two includes theories on intercultural communication competence and adaptation, and Part Three focuses on specific contexts for intercultural communication such as health and small groups.