Organizational Citizenship Behavior: Its Nature, Antecedents, and Consequences examines the vast amount of work that has been done on organizational citizenship behavior (OCB) in recent years as it has increasingly evoked interest among researchers in organizational psychology. No doubt some of this interest can be attributed to the long-held intuitive sense that job satisfaction matters. Authors Dennis W. Organ, Philip M. Podsakoff, and Scott B. MacKenzie offer conceptual insight as they build upon the various works that have been done on the subject and seek to update the record about...

Author Dennis Organ pioneered theories regarding the character and causes of the spontaneous, largely discretionary, often mundane contributions that participants make to organizational effectiveness. He wrote in journal articles and his 1988 text, which built on earlier work by Chester Barnard, Daniel Katz, and Robert Kahn. By the early 1990s, it became apparent that the concept of Organizational Citizenship Behavior was evoking considerable interest among researchers in organizational psychology. No doubt some of this interest can be attributed to the long-held intuitive sense that job...