Ben Shneiderman The turbulence generated by the integration of information technology into higher education provokes more conversations than the weather. The hot winds of hyperpromises and the cold front of angry skeptics are clouding the judgment of administrators, faculty members, and national planners. A clear forecast is not likely to appear until implementations are in place and thoughtful evaluations are conducted. This edited collection points the way towards more clear thinking by presenting detailed reports about promising projects and a hint of the thoughtful evaluations that will...