Quantum Leaps is a how-to book for creating fundamental change in both ourselves and our organizations. Charlotte Shelton's basic premise is that organizational change happens one person at a time. Our workplaces simply mirror our individual and collective beliefs. Therefore, we change ourselves, our workplaces, and the world by changing our minds. As our beliefs change, we not only see the world differently, we begin to be in the world in a different way, thus creating a new reality.

Shelton uses the basic principles of quantum mechanics as the foundational metaphor for a...