When Dick Grote, in the Foreword to this book, writes that -nothing's changed, - he is not speaking to the state of the human resources field or the art of performance management, both of which have evolved continuously, profoundly, and for the better. Nor is he describing the content of the new second edition, which, in fact, contains comprehensive material on a whole new generation of jobs in technology, customer service, and other rapidly changing fields, plus brand new examples and two full case studies. What's not changed is the fact that author Donald Kirkpatrick is one of the leading...
When Dick Grote, in the Foreword to this book, writes that -nothing's changed, - he is not speaking to the state of the human resources field or the a...
The purpose of this book is to make it easy for you, the reader, to understand the four levels that I (Don) have developed, and to obtain practical help on how to apply any one or all of them. The book is intended as an addition to and not a replacement for the basic book, Evaluating Training Programs: The Four Levels, third edition. We have add...
The purpose of this book is to make it easy for you, the reader, to understand the four levels that I (Don) have developed, and to obtain practical he...
Leaders want to see changes in behavior as a result of what people have learned and may expect these new behaviors to deliver results for the business. With the third edition of this book, readers have an opportunity to update their understanding of this classic evaluation framework and to learn from the case studies about how to effectively app...
Leaders want to see changes in behavior as a result of what people have learned and may expect these new behaviors to deliver results for the business...
