Positively Speaking: The Art of Constructive Conversations with a Solutions Focus By Paul Z Jackson and Janine Waldman Suppose.. You've got a difficult conversation that you're really not looking forward to You want to change your boss's mind, but he doesn't listen You need your team - or your children - to take responsibility for their own issues Top consultants Paul Z Jackson and Janine Waldman take you on a tour of successful, constructive conversations, from preparation through opening remarks to agreeing the right actions. Illustrated throughout with tips, examples and exercises,...