This book gives a comprehensive, evidence-based account of assertive outreach from a strengths perspective. It emphasizes developing a collaborative approach to working with the service user, which stresses the achievement of the service user's own aspirations, and building upon the service user's own strengths and resources. The book provides a comprehensive, authoritative approach to the subject, that combines an overview of the policy and practice issues. It makes use of extensive case study material to illustrate individual and team circumstances.

Textbook of Social Administration equips social programs managers with the skills they need to produce mutually desired outcomes for their consumers/clients and for their staff. This comprehensive classroom resource is a how-to guide to developing the management abilities needed to maintain an effective client-centered approach by using a social programs framework that uses information, personnel, and additional resources to support and direct the interaction between social workers and their clients.

This important book is the first to make an explicit link between management practices and service outcomes in social welfare agencies. Managing for Service Effectiveness in Social Welfare Organizations is based on the premise that the primary responsibility and distinctive competency of social welfare management is delivering high quality, effective services to clients. Collectively, the book s esteemed contributors have clearly presented a model of administration founded on concepts and strategies for connecting managerial action with service effectiveness. The sections of the book...