"Information" is a word that is much used and discussed, but with little agreement on its meaning. Yet information forms the professional focus and intellectual content of numerous disciplines and professions---information science, knowledge management, social studies of information, digital humanities, biomedical informatics, library science, archival science, records management, information systems, and many more. In this collection of eighteen professional papers and other texts by Professor Marcia Bates, of UCLA's Department of Information Studies, this pivotal concept is addressed in...

Among the many books on computer interfaces and user experience design, there are few that address the specific circumstances, psychology, and design requirements for information searching. In Information Users and Information System Design, Professor Marcia Bates of UCLA's Department of Information Studies has collected sixteen of her major papers on information seeking and interaction, and the associated user-centered design of information systems. Good information system design requires attention to the social context of the search, the cognitive patterns of needing and...