Rosanne Daa -Ausilio, Ph.D., is revealing the secrets aa - the secrets about stellar customer service. She knows great customer relationships begin with people, process, and technology. But Rosanne divulges the details, too aa - the insider tips you need to know to vault your customer service up a notch and give your organization the edge over the competition. Rosanne has spent her career looking at the call center industry. When she speaks, her words carry wisdom and value. Her comments are clear and practical. And you get her best 101 tips from aa -EOne Question for Your Customeraa -A to aa...
Rosanne Daa -Ausilio, Ph.D., is revealing the secrets aa - the secrets about stellar customer service. She knows great customer relationships begin wi...
The oddity of words, the parables in daily situations, and the metaphors that always seem to fit until one thread is broken, bring a simplicity to human existence that stabilizes the most harried executive, educator, engineer, and everyone from A to Z. Daily groundings can offer a new light for the halogen-blinded mind, leading to better thinking. Author Rosanne D'Ausilio provides a variety of unique, pithy, and just plain outrageous bits of out of the ordinary observation. Lay Your Cards on the Table provides the perfect prescription for otherwise tenuous times.
The oddity of words, the parables in daily situations, and the metaphors that always seem to fit until one thread is broken, bring a simplicity to hum...
