A guide to the strategic, organizational and human impact of technologies that support knowledge, including the internet, groupware and collaborative technologies, showing how they transform organizational practicies and help improve both individual and team performances. Aimed at senior managers, CEOs, IT directors and MBA students.

This text aims to give professionals and managers early insights into how to develop successful k-businesses. It takes a critical and balanced view of the building blocks of a k-business including knowledge productizing, e-commerce enablers and Internet marketing. It draws on lessons from successes and failures in the dot.com landscape and of the early pioneers of knowledge markets. The writing style engenders interest and readability supported by diagrams, screen images, check lists and frameworks. There are points to ponder to stimulate thinking and decision-making. Five case studies and...