Operating Environment is divided into three major sections giving a clear framework in which to review the economic, political and social contexts of business activity: * The national economic context.
* The environmental factors affecting business activities.
* Business firms in markets.

The welfare state is under attack around the globe: in this accessible book, Burden provides an overall examination of social welfare and a comparative study of policies in different societies. He explores alternative ideas on the development of social policy, and offers a wide spread of comparative material. Analyzing the ideologies underlying national and social policies, he classifies each one in terms of 'radical', 'reformist' and the 'right'. Taking an historically informed approach to understanding social policy, this book is an ideal introduction for policy makers, practitioners and...

Current youth justice policy aims to introduce principles of restorative justice and involve victims in responses to crime. The challenges involved in delivering this in a form that is sensitive to victims are considerable. This report provides an evaluation of the manner in which one Youth Offending Service sought to integrate victims.

This workbook is divided into two sections looking at both the management of people and activities in detail. Each section gives the student a clear framework in which to review cultural, organizational and operational aspects of business activity including: * Management andleadership.
* Individual and team behaviour.
* Work planning and organization.
* Objectives and performance.