This book is the essential guide for managers wishing to implement the benefits of Intellectual Capital thinking in their companies or divisions. It serves as an easily accessible introduction to the subject area for the novice, giving the gist of what it is about and how it has developed, but above all it gives hands-on instructions on how to incorporate intellectual capital thinking in everyday business and how to use the tools provided for the management and measurement of intangible resources. Throughout the main part of the book, three different cases in separate boxes run in parallel...
This book is the essential guide for managers wishing to implement the benefits of Intellectual Capital thinking in their companies or divisions. It s...
Successful companies rely on traditional factors of production for their survival. Yet the most important and sustainable sources of competitive advantage knowledge, customer relations, supply-on-demand, micromanagement, and other forms of "intellectual capital" often don't even appear on many companies' reporting systems. The results of this lack of attention to intellectual capital can be disastrous for companies and their stockholders.
Providing an organizational system that helps managers maximize the flow of intellectual capital in their companies, Intellectual...
Successful companies rely on traditional factors of production for their survival. Yet the most important and sustainable sources of competitive ad...
Bringing together some of the world's leading thinkers, academics and professionals to provide practitioners, students and academicians with comprehensive insights into implementing effective service innovation. This book presents service innovation as a complex concept that exists and occurs at a systemic level, and across various service verticals - health, education, tourism, hospitality, telecommunications, retail. Addressing contemporary issues in service innovation it encompass both conceptual and applied contributions.
Featuring a select number of case studies across several...
Bringing together some of the world's leading thinkers, academics and professionals to provide practitioners, students and academicians with compre...
"This book discusses how productivity growth in manufacturing has been faster due to the deployment of ICT enabled productivity tools and how the service sector has been forced to absorb greater proportion of total employment to keep its manufacturing consistent. It discuss this domain using examples from the legal domain and a generalization of the impact"--
"This book discusses how productivity growth in manufacturing has been faster due to the deployment of ICT enabled productivity tools and how the serv...