The concept of Quality Management began in the manufacturing sector, but a growing concern with quality in other areas of the economy has led to its wider application in service industries, government, education, and other not-for-profit agencies. A great quantity of material related to quality management has been produced in recent years, much of it by small presses, professional and trade associations, and consultants. The Quality Management Sourcebook is the first in-depth, international guide to the most useful material and sources of information. The book begins with the...
The concept of Quality Management began in the manufacturing sector, but a growing concern with quality in other areas of the economy has led to its w...
Flextime, telecommuting, compressed work week, job sharing, downshifting, and hot desking--these terms are infiltrating our vocabulary at an increasing rate, keeping pace with change in the workplace. Although there is a large body of literature on the changing nature of work and workplace flexibility, there is no handbook that synthesizes the research on all aspects of this topic. Pulling together the vast literature on this subject, Avery and Zabel explain the concept of flexible work, trace the origin and growth of this workplace trend, and review the research on a range of flexible...
Flextime, telecommuting, compressed work week, job sharing, downshifting, and hot desking--these terms are infiltrating our vocabulary at an increa...
Rethinking Collection Development and Management adds a new and important perspective to the literature on collection development and management for 21st-century library professionals. The work reveals how dramatically collection development is changing, and has already changed; supplies practical suggestions on how librarians might respond to these advancements; and reflects on what librarians can expect in the future. This volume is a perfect complement for textbooks that take a more traditional approach, offering a broad, forward-thinking perspective that will benefit students in...
Rethinking Collection Development and Management adds a new and important perspective to the literature on collection development and manage...
Academic libraries and librarianship have dramatically evolved in recent years--in everything from their collections and facilities to their relationships with faculty and internal and external partners. These changes demand different mindsets and new skills on the part of librarians. This book explains how the quality of leadership is the key component of successfully implementing innovative service and practices--and as a result, of the success of the library itself. To that end, it offers practical guidelines for implementing leadership principles and achieving success in this evolving...
Academic libraries and librarianship have dramatically evolved in recent years--in everything from their collections and facilities to their relati...
