Management effectiveness and its responsiveness to the needs and demands of its various constituents is critical, not only to organizations themselves, but in the private sector, to the efficient operation of the capital markets. Extensive attention has been directed in recent years to management inefficiencies, self-serving deals, waste and fraud, with the result that management is suffering a crisis in credibility. How to regain credibility, and how to make organizations work better not only for their own benefits, but for the benefits of the publics they serve, is the theme of this...