In this groundbreaking work, famed social scientist and world-famous public opinion expert Daniel Yankelovich reinvents the ancient art of dialogue.
Successful managers have always known how to make decisions and mobilize coworkers. But as our businesses continue to expand, conversations and discussions just aren't enough to bring people and their different agendas together anymore. Dialogue, when properly practiced, will align people with a shared vision, and help them realize their full potential as individuals and as a team. Drawing on decades of research and using real life examples,...

The theme of Daniel Yankelovich's Zetterberg Lecture is timely and urgent: how do societies learn? We know that individuals can learn, but can collectivities do likewise? More specifically, how can complex political systems adapt to a changing world? Yankelovich focuses specifically on the severe problems of the different attempts to treat welfare in the United States and Sweden.
What kind of strategies can be attempted to accommodate these systems to the economic forces of globalization? Yankelovich answers by citing a version of trial and error in human affairs, a process of -lurch and...

This work revisits and expands upon Yankelovichs seminal 1991 book, Coming to Public Judgment, which argued that people advance through several distinct stages to form politically meaningful judgments about public issues. In particular, citizens must -work through- the temptation to opt for easy answers or engage in wishful thinking, reconcile conflicting values, and come to terms with tough tradeoffs, before they can truly support a new course of action. The present work examines these themes in light of changing societal conditions, from the advent of the Internet and the weakening...

This work revisits and expands upon Yankelovichs seminal 1991 book, Coming to Public Judgment, which argued that people advance through several distinct stages to form politically meaningful judgments about public issues. In particular, citizens must -work through- the temptation to opt for easy answers or engage in wishful thinking, reconcile conflicting values, and come to terms with tough tradeoffs, before they can truly support a new course of action. The present work examines these themes in light of changing societal conditions, from the advent of the Internet and the weakening...

Experts and reformers have suggested many promising ideas for improving schools and ramping up student learning, but in too many cases, proposals for change run up against resistance, confusion, and anxiety from key stakeholders such as teachers, parents, students, and members of the broader public. To propel change--and to sustain it--school leaders need to understand what is driving these responses and develop more effective strategies for engaging these groups in the mission of reform. You Can't Do It Alone provides school leaders with a crisp summary of opinion research among teachers,...