What are the ingredients of a truly successful training program? Excellent program design and motivated trainees play a critical role, without a doubt. But what turns a good program into a really great one is the person facilitating it. This guidebook focuses on the key skills and techniques that make the real difference in any training effort, whether you are a seasoned or first-time trainer. Learn about various training tools, and how to handle challenging participants and tough questions in a variety of different learning siuations.

Learn how to turn a set of needs and objectives into powerful training results by linking outcome measure to organizational goals and designing and evaluating appropriate training strategies.

Hopkins deserves congratulations on making this difficult material on the nature of emptiness as transparent as possible.--Religious Studies Review