The facts of workplace stress are terrifying for businesses: in the average organisation ten percent of employees report very low levels of satisfaction with their jobs and three percent of turnover may be lost. Yet while stress may be endemic to business, it is not inevitable. Breaking through barriers of ignorance to promote happy and productive workforces, Steve Williams and Lesley Cooper provide a framework for building appropriate interventions along with a proactive template for dealing with stress before issues come to a head. Full of examples and workable solutions, this...

Health management within organizations is an issue which is gaining in significance. Not only are there increasing incidents of litigation related to workplace health, but organizations are now able to really count the costs of inadequate provision on their bottom line profitability, particularly through the price of absenteeism, both genuine and non-genuine. Based on a BUPA CBI survey of unpublished data from large scale studies in health management and risk assessment, this book is a practical guide for managers charged with creating a healthy workplace - healthy in terms of mental,...

During the 1980s and 1990s the elaboration of a reformed system of vocational qualifications was perhaps the most controversial of all the governments efforts to improve the provision of vocational education and training. Based largely on interviews with nearly 100 individuals who were closely involved with these reforms, this book provides an in-depth account of the origins, development and implementation of NVQ and GNVQ policies. In accounting for the progress of vocational qualifications policy three main areas are covered by the book. Firstly the authors look at the origins of the...