Written by a celebrity communications consultant whose client portfolio includes Oprah Winfrey, this book provides a 7-step program to help people improve their oral communication skills. The 7 steps are: improving the voice itself; structuring ideas and comments; persuasion skills; starting a dialogue with your audience; developing an objective for your speech or presentation; using clear, concise language and props; and demonstrating conviction and belief. Each step is illustrated with examples from the lives and work of Wilder's students, and it also contains a workbook-like section of...