Portland, OR: In Four Practical Revolutions in Management: Systems for Creating Unique Organizational Capability, the newest release from Productivity Press, authors Shoji Shiba and David Walden significantly revise their classic text on leading management systems -- A New American TQM (Productivity Press, 1993).

The authors identify a comprehensive, state-of-the-art approach to business management that goes beyond business operations improvement and helps executives and managers create unique organizational capabilities. With new methodologies and case studies in every area of the text,...