Here comes the school bus, beep, beep, beep Step right up and take a seat with a sleepy sheep, a squirmy worm, a hairy bear, a quick, quick chick, a fox with socks, a pig in a wig, and a goat in his coat, and ride the bus to school, to school, and ride the bus to school The bouncy, rhyming text and the bright, witty pictures make ""The Little School Bus a ride that children will want to take over and over again.

You Started Your Business to Make Money...Right?
Trying to build and run a profitable business without finance is like a rock band trying to perform without electric guitars. It falls flat.
You can't reach multi-platinum profits without understanding the numbers.
"How To Be A Finance Rock Star" provides the resources and knowledge every entrepreneur needs to get their finances in order. All packaged in an entertaining and easy to understand format.
In this book you will Learn simple and effective ways to move past your fear of numbers (if Elvis could overcome stage fright, so...

The worst customer situations demand more of front-line employees than good intentions and the right attitude. These kinds of issues can send seasoned service professionals into red alert, and require the communication skills of a crisis counselor.

The Customer Service Survival Kit explains how to use the right words to turn volatile scenarios into calm and productive customer encounters. Anyone can learn this delicate art with the book's blend of clear techniques, lessons from behavioral science, case studies, situation-specific advice, and practice exercises. Readers will...