This authoritative and wide-ranging textbook provides a comprehensive overview of the academic library in the Twenty-First Century. Coverage focuses on the role of the library in academia, organizational culture, technology, users, human resources, management of resources, collection development, access, facilities, systems and networks, special services, and more. This new edition has been completely updated with a new chapter on performance measurement and more extensive and timely coverage of accessibility, information literacy, portals, digital libraries, copyright, institutional...