For enterprising business leaders and managers everywhere who strive to deliver consistently first-rate products and services for world markets, "Using Lead Management on Purpose" gives you the edge you need to succeed. Esteemed business consultant, corporate trainer, and psychologist Kenneth L. Pierce shows you how to break free of the traditional leadership style-the "boss-manager" who emphasizes power and ignores the needs and values of others-and to use the dynamic approach of lead management to achieve the ideal balance of support and challenge. By creating an environment of warmth,...