Rational and methodical, systems analysis has been used successfully by business, industry, and research organizations. This new edition employs basic elements from the business world to show users how to apply systems analysis effectively to any library setting. Updating Osborne and Nakamura's previous work, the book fills a tremendous need in the field. It introduces readers to the steps in the process-from identifying and defining problems and collecting and analyzing data to selecting strategies for implementation and proof of the systems. The limitations of systems analysis, an...