"Redesigning the Work of Human Services" explores alternative organizational designs for the delivery of human services--designs that emphasize collaborative governance and partnerships among public and private agencies, local control and responsibility for results, and the use of innovative information, planning, and community capacity-building technologies. This book redefines the debate about whether human services should be privatized or not. The author suggests that the basic task of human services--to enable families to socialize the young--is one that can neither be fulfilled...

Much current thinking about information technology in the public sector emerges from private sector experiences. While much can be transferred from sector to sector, much cannot. O'Looney provides a rare understanding of what transfers best, and the difference a good transfer can make in establishing a successfully wired government. O'Looney provides an overall strategic orientation to the challenges that public managers will face in the new age of cyberspace. He helps decision makers and executives understand what it takes to transform an agency or organization into a model of electronic...

Unlike many who separate environmental from other social issues in their analyses of the locally unwanted land use (LULU) problem, O'Looney argues that the issues are really connected and must be addressed jointly. He frames the question this way: What is the appropriate distribution of land development rights and responsibilities overall?, then offers an answer based on Madison's conception of property and Jefferson's ideas about small-scale democracy. In doing so O'Looney examines the ideological roots of the NIMBY-LULU problem and the various zoning, land-use, and antidiscrimination...