A global information revolution has begun. Converging communications and computing technologies are forming information superhighways, linking people and information interactively, at any time, in any place, via a combination of multimedia, digital video, sound, graphics, and text.
The challenge now is to understand the needs of people as the users of information superhighways and develop products and services that use the technological advances to positive effect. This is the first book to examine these issues. It shows that by focusing on users, a range of multimedia applications emerge...