An important contribution to the human resources literature, this book is written for personnel and training managers who need specific information on how to recognize and deal effectively with problem employees. Based on Martin's experience with hundreds of employees in a variety of work settings over a 22-year period, the volume describes a number of employee types and the overt/covert behaviors they manifest, explains the personality dynamics involved, and offers practical advice regarding intervention strategies that can be effectively used in dealing with these employees. Throughout,...