Contracts in employment are of two kinds: the formal, written contract and the equally important, informal and unwritten psychological contract--how people think they should be treated. Both involve rights, obligations and expectations on the part of the employer and the employee, and a breach in one can have important effects on the other. For example, how people feel they are being treated by the organization can affect their perception of their levels of pay. Organizations and the Psychological Contract has two main aims in exploring these issues: to act as a handbook for...

Problems with costs, quality, productivity and attendance, primarily stem from bad behavioural patterns encouraged within the organization. To prevent and manage these problems, a behavioural approach to managing people is often the most effective.

This dynamic textbook illustrates how behaviour analysis theory can be used to alter how people behave in the workplace. It takes a highly practical look at management strategies, showing how managers can identify, measure and analyze undesirable behaviour. Using real life case study examples to show the implementation of effective change...

"Managing People at Work" is a comprehensive guide to the latest theory and research in the area of industrial and organizational psychology. Written for managers as well as business students, it presents easily understood concepts without using technical business jargon. The book focuses on both day-to-day and strategic problems in areas such as management styles, group decision making and organizational change. Information is enhanced with case studies, questionnaires, and exercises throughout the book. "HR Magazine"

"Managing People at Work" is both a practical guide for managers and...