Provides an overview of the theory and practice of public service management. Using a number of key contributions to the field, the text outlines the social, political and economic contexts in which management has emerged as a central issue in the public sector of industrial nations.
Provides an overview of the theory and practice of public service management. Using a number of key contributions to the field, the text outlines the ...
Case Studies in Public Services Management examines key issues such as managing networks, measuring performance, changing culture, implementing strategy and strategic change. In addressing the key contemporary issues in public services management the cases cover a range of functions including education, health, community care, welfare benefits and policing.
Case Studies in Public Services Management examines key issues such as managing networks, measuring performance, changing culture, implementing strate...
Grappling with ethical issues is a daily challenge for those working in organizations that deliver public services. Such services are delivered through an often bewildering range of agencies and amidst this constant change, there are fears that a public service ethos, a tradition of working in the public interest, becomes blurred.
Using extensive vignettes and case studies, Ethics and Management in the Public Sector illuminates the practical decisions made by public officials. The book takes a universal approach to ethics reflecting the world-wide impact of public service reforms and...
Grappling with ethical issues is a daily challenge for those working in organizations that deliver public services. Such services are delivered thr...
Grappling with ethical issues is a daily challenge for those working in organizations that deliver public services. Such services are delivered through an often bewildering range of agencies and amidst this constant change, there are fears that a public service ethos, a tradition of working in the public interest, becomes blurred.
Using extensive vignettes and case studies, Ethics and Management in the Public Sector illuminates the practical decisions made by public officials. The book takes a universal approach to ethics reflecting the world-wide impact of public service reforms and...
Grappling with ethical issues is a daily challenge for those working in organizations that deliver public services. Such services are delivered thr...
Ethics in Public Policy and Management: A global research companion showcases the latest research from established and newly emerging scholars in the fields of public management and ethics. This collection examines the profound changes of the last 25 years, including the rise of New Public Management, New Public Governance and Public Value; how these have altered practitioners' delivery of public services; and how academics think about those services.
Drawing on research from a broad range of disciplines, Ethics in Public Policy and Management looks to...
Ethics in Public Policy and Management: A global research companion showcases the latest research from established and newly emerging scho...