This book explores the ways in which organizations design, build, and use information technology systems. In particular it looks at the interactions between these IT-centered activities and the broader management processes within organizations.

Identifies and analyzes the social, political and problematic nature of systems and the use of IT in contemporary society. Considers the growing complexity of IT management issues, the changing profiles and organization of the IS profession and the dominant rise of a user relations problem within modern systems development. Features a detailed, case study of a major systems project--from the early decisions involving desirability and design to launch and initial assessment. Analyzes the shift from a technological-led to a strategic and marketing-led use of IT.

Based on courses taught by the authors over many years, this innovative text is a lively and accessible analysis of people at work and the problems they have to confront. The student is introduced to a range of key themes in management such as: power and identity; consumption and bureaucracy; rational choice and meaning all through the medium of characters and situations in contemporary literature.

The clear theoretical framework, supported by footnotes, summaries and further reading guides, makes this an introduction to management the student will find useful as well as enjoyable.

The papers in this volume examine the conditions and consequences of micro-electronic technology within one or more of various spheres of the labour process.

Presents analysis of people at work and the problems they have to confront. This book introduces the student to a range of key themes in management such as: power and identity; consumption and bureaucracy; and, rational choice and meaning all through the m

Key readings which complement the study of organizations and organizational theory. David Knights and Hugh Willmott's carefully chosen readings are always thought-provoking and occasionally controversial. Classic articles as well as more recent pieces are included. As a whole, this book reflects the significant shifts emerging in organization theory today and will help familiarise the student with the competing paradigms central to the study of organizations. Subjects covered include traditional topics such as leadership, strategy and human resource management, as well as emergent areas such...

This book seeks to draw together a series of theoretical and empirical contributions from several countries including the US, Japan, the UK, and Germany. The chapters differ from a majority of writings on the financial sector in that they are not dominated by economic or finance issues but are concerned with social or sociological implications, conditions and consequence of current charges in financial services.

During the 1980s, deregulation became adopted as a slogan and set of practices which by setting market forces free could increase the efficiency of market systems. This was particularly the case in the financial services where national systems which had been closed through government and industry collaboration were now opened up to more internal and international competition. This book examines the consequences of deregulation in retail financial services. It shows that organisation and actors sought to adapt to this process, often with unexpected results.

Part of a series of books based on papers delivered at the annual UMIST-Aston conference, combined with specially commissioned contributions, this text examines the labour process, focusing on the white-collar/non-manual sector of the work force.