User-Centered Technology presents a theoretical model for examining technology through a user perspective. Johnson begins with a historical overview of the problem of technological use from the ancient Greeks to the present day--a problem seen most clearly in historical discussions of rhetoric theory. The central portion of the book elaborates on user-centered theory by defining three focal issues of the theory: user knowledge, human-technology interaction, and technological determinism. Working from an interdisciplinary perspective, Johnson uses rhetoric theory to present a definition of...