This practical guide for developing and using culture-centered counseling and interviewing skills is by well-known authorities on the subject. This guide examines culturally learned assumptions that all of us employ in managing and interacting with others and uses models of synthetic cultures for students, teachers, professional counselors, and interviewers in raising questions, interpreting, focusing on and mediating in multicultural situations.

Among the greatest challenges faced by teachers and administrators are how to communicate effectively with students and how to resolve conflicts between them.

Face to Face discusses the communication skills and conflict resolution principles necessary for the smooth functioning of schools and the effective teaching of students. The authors present a number of methods for improving teacher-student communication including: the use of reflective listening; open-ended questions; mediation programmes; problem-solving models; and interactive exchange. The book establishes a correlation between...

The graphic representation of client experience has long been acknowledged as an invaluable therapeutic tool. In this pragmatic book, the authors have brought the use of the most widely used graphic device - the family genogram - into the wider context of community and culture, to help counselors and therapists better understand individuals and families-in-context. For clinicians as well as clients, the community genogram is a practical and versatile tool that places emphasis on the positive strengths and resources that can be brought to bear in the therapeutic process.