Over the last couple of decades, there has been a dramatic increase in the number of papers and journal articles dealing with various ethical issues in librarianship, but only a few books. Information workers find themselves rendering new services and providing new kinds of information without much recourse to profession-wide ethical standards. This work is an up-to-date and comprehensive overview of the subject. It promotes the view that as information managers, librarians must join with other professionals to renew a commitment to and interest in ethics. The book deals with such topics as...
Over the last couple of decades, there has been a dramatic increase in the number of papers and journal articles dealing with various ethical issues i...
E-government is a product of the Internet age, and Comparative Perspectives on E-Government identifies the various facets of e-government, comparing developments among five countries (Australia, UK, Canada, New Zealand, and the US). E-government is a more complex, rich phenomena than previously recognized.
E-government is a product of the Internet age, and Comparative Perspectives on E-Government identifies the various facets of e-government, comparing d...
This books provides a detailed overview of conflicting issues and practices related to Federal government information policies and the distribution of federal information through print and non-print information handling technologies. Drawing from published literature and interviews with key Federal officials, it provides a framework for viewing Federal information policies and practices.
This books provides a detailed overview of conflicting issues and practices related to Federal government information policies and the distribution...
Service quality is an issue separate from internal observations of effectiveness and efficiency, and cannot adequately be conveyed by output and performance measures. Considerations of service quality require librarians to regard management and the provision of service from an entirely new perspective- from the viewpoint of the library user, for whom the outcome of a trip to the library has far greater relevance than the institutions' outputs. This book examines service quality, identifies its essential elements (including electronic service delivery), and discusses ways in which it can be...
Service quality is an issue separate from internal observations of effectiveness and efficiency, and cannot adequately be conveyed by output and pe...
Service quality is an issue separate from internal observations of effectiveness and efficiency, and cannot adequately be conveyed by output and performance measures. Considerations of service quality require librarians to regard management and the provision of service from an entirely new perspective- from the viewpoint of the library user, for whom the outcome of a trip to the library has far greater relevance than the institutions' outputs. This book examines service quality, identifies its essential elements (including electronic service delivery), and discusses ways in which it can be...
Service quality is an issue separate from internal observations of effectiveness and efficiency, and cannot adequately be conveyed by output and pe...
An introductory perspective on selected issues related to Federal STI policies. Contributors describe aspects of the existing system and suggest possible strategies for improvement. Annotation copyright Book News, Inc. Portland, Or.An introductory perspective on selected issues related to Federal ST
An introductory perspective on selected issues related to Federal STI policies. Contributors describe aspects of the existing system and suggest possi...
