All CEOs, managers, supervisors, training professionals, and educators must be able to effectively recruit, train, manage, and promote a culturally diverse work force. Unfortunately, few of them have been adequately trained to do so. Effective management of diversity is good business. It takes effective communication, conflict resolution, and the creation of an inclusive organizational culture to succeed. This comprehensive book helps administrators better understand the problems they face and how to deal with them by dispelling the myths and facing the realities of cultural...

All CEOs, managers, supervisors, training professionals, and educators must be able to effectively recruit, train, manage, and promote a culturally diverse work force. Unfortunately, few of them have been adequately trained to do so. Effective management of diversity is good business. It takes effective communication, conflict resolution, and the creation of an inclusive organizational culture to succeed. This comprehensive book helps administrators better understand the problems they face and how to deal with them by dispelling the myths and facing the realities of cultural diversity....

As the United States encounters more competition in the marketplace, American companies must change in order to survive. This book is designed to be a comprehensive reference to those involved in salvaging and empowering as many employees as possible. Few managers and supervisors are adequately trained to effectively handle the diverse and complex human relations problems that characterize business and industries undergoing organizational changes. Relevant management theories and research data pertaining to these human relations issues are discussed in this book. Special attention is given...

This book provides a holistic study of the physical and mental health conditions that predominate among people of color. By presenting a thorough review of Third World cultural values, beliefs, and behaviors centering on health care, Henderson lays a firm foundation for understanding traditional non-Western cultures. Since immigrants, women, and people of color will be 85% of the net growth in the work force by the year 2000, human services professionals who assist people of color in state, county, and municipal agencies, nonprofit organizations, hospitals, and nursing homes will be...