The nature of services in society and the economy is wide-ranging and complex, and the management of services and their innovation provokes a number challenges for practitioners, professionals, and academics. This book provides a range of perspectives on understanding, managing, and reconceptualising service by bringing together contributions from leading figures in service research, to make a timely and significant multi-disciplinary contribution to the theory and practice of service management. The book presents a collection of contemporary perspectives on service management challenges,...
The nature of services in society and the economy is wide-ranging and complex, and the management of services and their innovation provokes a number c...
Concepts of corporate social responsibility (CSR) are widely used by businesses, professional bodies and academics, but are also widely contested. CSR is usually described as comprising three elements: environmental, economic and social, though there is no serious consensus on how to go about translating ideas into practice. This research handbook addresses some key areas of contention, theory and practice within CSR in order to address, challenge and inform debate in academia and practice.
The collaborative text extends understanding of CSR through articulating current thinking on...
Concepts of corporate social responsibility (CSR) are widely used by businesses, professional bodies and academics, but are also widely contested. ...
This is the first in a series of books on gender equality as a challenge for business and management education, which is a part of the activities carried out by the Principles of Responsible Management Education (PRME) Gender Equality Working Group, a United Nations initiative.
This edited collection addresses the need to integrate gender equality into management education and provides leading examples of initiatives illustrating how this can occur from various disciplinary and global perspectives. Gender inequality has a long history in business schools and in the workplace, and...
This is the first in a series of books on gender equality as a challenge for business and management education, which is a part of the activities carr...
Patricia M. Flynn Kathryn Haynes Maureen A. Kilgour
Many businesses and organizations are increasingly aware of the case for promoting gender equality, both within and outside their organizational boundaries. Evidence suggests that gender equality in the workplace boosts performance, and legal frameworks in many countries mandate specific action on gender inequality in the workplace. However, despite organizational policies on promoting equality and equal opportunities, there remain challenges to be overcome in many businesses, including throughout their supply chains.
The book provides research rationales as to why responsible...
Many businesses and organizations are increasingly aware of the case for promoting gender equality, both within and outside their organizational bound...
Patricia M. Flynn Kathryn Haynes Maureen A. Kilgour
Many businesses and organizations are increasingly aware of the case for promoting gender equality, both within and outside their organizational boundaries. Evidence suggests that gender equality in the workplace boosts performance, and legal frameworks in many countries mandate specific action on gender inequality in the workplace. However, despite organizational policies on promoting equality and equal opportunities, there remain challenges to be overcome in many businesses, including throughout their supply chains.
The book provides research rationales as to why responsible...
Many businesses and organizations are increasingly aware of the case for promoting gender equality, both within and outside their organizational bound...
