In this age of e-business, there is an increasing over-reliance on electronic communication and insufficient attention paid to the management of face-to-face relationships. In this fascinating text, John Hayes addresses this significant workplace issue by examining the nature of interpersonal skill: the goal-directed behaviours used in face-to-face interactions in order to achieve desired outcomes. He argues that interpersonal competence is a key managerial skill which can distinguish the successful from the unsuccessful.
Providing a clearly structured and comprehensive overview of...
In this age of e-business, there is an increasing over-reliance on electronic communication and insufficient attention paid to the management of fa...
Because the Bible is an ancient book, it invites the preacher back into its world in order to understand; because the Bible is the churchs Scripture, it moves forward into our world and addresses us here and now. from the authors Introduction
Because the Bible is an ancient book, it invites the preacher back into its world in order to understand; because the Bible is the churchs Scripture, ...
