Ordinary citizens face a frustrating and increasingly complex maze of human service agencies when they seek help for everyday problems, even though one stop information and referral centers have been established to facilitate information seeking in many communities. This book explores the relationship between the information needs of battered women and the information response provided through social networks in six communities of varying size.
The book is based on an award-winning study, in which 543 women described their knowledge of the problem of woman abuse and what kinds...
Ordinary citizens face a frustrating and increasingly complex maze of human service agencies when they seek help for everyday problems, even though...
Welcome or not, most citizens in Western countries are unable to go through a day without receiving a dose of health information. This bookexamines the ways in whichordinary people locate and digest the amount of health information available today, focusing on the unexplored 'middle' place of human and technical mediators."
Welcome or not, most citizens in Western countries are unable to go through a day without receiving a dose of health information. This bookexamines th...