This insightful and practical work should be required reading for managers, physicians, nurses, allied health caregivers, and support staff, in order to overcome barriers to communication and change in dealing with an increasingly complex patient and employee base. I highly Andorse this excellent book written by these outstanding authors.
--Donald R. Oxley, vice president and executive director, Kaiser Permanente
As reflected in new cultural competency requirements for health care organizations,...
Cultural Diversity as a Strategic Advantage
This insightful and practical work should be required reading for managers, physicians, nurse...
Written by a team of experts in the field of workplace diversity, The Global Diversity Desk Reference offers a strategic approach for international organizations that want to succeed in the worldwide marketplace by maximizing the potential of all their employees. You'll discover how to increase effectiveness in managing diversity at three levels--the individual, interpersonal, and organizational. You'll also get the practical tools, concrete suggestions, and pragmatic methods you need to successfully manage a global workforce and create and align organizational systems, policies, and...
Written by a team of experts in the field of workplace diversity, The Global Diversity Desk Reference offers a strategic approach for internati...
