After being promoted, most new supervisors quickly discover the difficulties and challenges of managing other people. This practical guide helps first-time supervisors master the problems and challenges they will face in their new position. Starting with advice on overcoming the initial fears and anxieties of supervising others, the guide shows readers how to: establish authority and gain worker co-operation; work with other supervisors; delegate effectively and follow up on assignments; and deal with job performance issues and disciplining workers.

Supervisors facing the problem of too much work and too little time should appreciate the 120 detailed lists presented here, which present over 1000 tips for successfully handling every aspect of their job, from dealing with people and managing time, to improving their communication skills.